Eligibility Coordinator

  • Full Time
  • Anywhere

Imperial Management Administrators Services

Handles internal and external inquiries regarding eligibility status, benefits, co-payments, co-insurance, deductibles, etc. thru internal system, plan website, designated portals and/or thru direct contact with the plans; Documenting inquires and responses in the system and making changes to member records per department policy and guideline.


1. Handles phone calls professionally and courteously.

2. Documents member or provider calls in the system.

3. Utilizes available resources to verify and document co-payment, coinsurance and deductible amounts due at time of service.

4. Updates eligibility information – makes additions, changes, and terminations timely and accurately.

5. Advises management on issues and opportunities regarding workflows.

6. Fixes EDI errors of “Member Can’t Find”.


·        High school graduate or equivalent.

·        Minimum 1 year of healthcare related experience


·        Knowledge of Ez-Cap

To apply for this job please visit forms.office.com.